Back to the Future circa 2010

09-May-2019 09:51:00 / by Nicholas Power posted in iinet, automation, self-service

Nicki (the CTO) and I have always been about automation and self-service. We are right on the edge of GenX and Millennial and are addicted to being able to order and use whatever (call it WidgetX) at 2am on a Tuesday morning without interacting with a sales person. I want to be able to find all the information I want about WidgetX in support forums and videos without calling a help desk. We've...

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