Nicki (the CTO) and I have always been about automation and self-service. We are right on the edge of GenX and Millennial and are addicted to being able to order and use whatever (call it WidgetX) at 2am on a Tuesday morning without interacting with a sales person. I want to be able to find all the information I want about WidgetX in support forums and videos without calling a help desk. We've...}
